Privacy policy
Your information deserves a considered approach.
Who this policy covers
PropeloSEO LLC operates Verdant Lane Naturals and is responsible for the personal information described in this policy. Our business mailing address is 30 N Gould St., Sheridan, WY 82801, United States. Privacy requests can be made by email to support@verdantlanenaturals.com or by phone at +1 323 647 1275.
This policy describes how Verdant Lane Naturals handles personal information when you visit verdantlanenaturals.com, contact our team, or place an order through a linked payment service. Contact support@verdantlanenaturals.com with privacy questions or requests.
Information you provide
If you email us, we receive your email address, the contents of your message, and any information you choose to send. Order and membership services may provide us with your name, email, delivery address, order details, payment status, and transaction reference so we can fulfill orders and help you. Please do not email card details or sensitive personal information.
Information from your visit
This static website does not include advertising trackers, analytics scripts, account registration, or a contact form. Our hosting and network providers may process IP addresses, browser information, requested pages, timestamps, and security logs to deliver and protect the website.
Currency preference cookie
We use a first-party cookie named vl_currency to remember your choice of USD, AUD, GBP or EUR for up to one year. It contains only the currency code. It is not used to identify you or track advertising. You can delete or block it in your browser. The site defaults to USD if no valid preference is available. No optional analytics or marketing cookies are set by this site.
Why we use information
We use information to respond to messages, process and deliver orders, manage memberships and cancellations, handle refunds, prevent fraud, protect the website, and meet accounting or legal obligations. Where a legal basis is required, we rely on fulfilling a contract, complying with legal obligations, or legitimate interests in operating a secure business and answering requests. Where consent is required for an additional use, we will ask first.
Payment services and other providers
Payments take place on an external provider’s website, not on this website. We do not collect or store full card numbers here. The provider’s privacy notice governs information you give directly to it. We may share necessary information with payment, shipping, email, hosting, and support providers to operate the business. We may also disclose information where required by law or necessary to protect legal rights. We do not sell or rent personal information or share it for cross-context behavioral advertising.
Retention and security
We retain order and billing records for as long as needed for fulfillment, disputes, tax, and accounting obligations. We retain support correspondence while needed to resolve your request and maintain relevant records. We delete or anonymize information when it is no longer needed, subject to legal requirements. We use reasonable safeguards, but no online transmission or storage method can be guaranteed completely secure.
Your choices and rights
Depending on where you live and applicable law, you may request access, correction, deletion, a copy of your information, or restrictions on certain uses. You may also have the right to object or withdraw consent for processing based on consent. Email support@verdantlanenaturals.com; we may need to verify your identity. We will respond within the period required by applicable law and explain any lawful exception. You may contact your local privacy authority with a complaint. We will not discriminate against you for exercising applicable rights.
You can control cookies in your browser. We do not use advertising tracking, so no sale or targeted advertising opt-out mechanism is needed for this site’s current features. If those features change, we will update this policy and provide any required choices.
Children and international processing
Our products and services are intended for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it as appropriate. Service providers may process information in the US or other countries; where required, we use applicable safeguards for cross-border transfers.
Changes
We may update this policy when our practices change. The date above identifies the latest version. Material changes will be communicated where required. Contact support@verdantlanenaturals.com for questions.