Terms of service
The terms for a clear, straightforward experience.
Using this website
These terms apply to verdantlanenaturals.com and purchases from Verdant Lane Naturals through linked ordering services. By using the website or ordering, you agree to these terms and the policies linked here. You must be at least 18 and able to enter into a binding contract to order. If you do not agree, do not place an order.
Product information
Our products are dietary supplements. Website content provides general product information and is not individualized professional advice. Results vary; no particular outcome is guaranteed. Follow the actual product label and seek qualified guidance about suitability. Images illustrate the brand and product range; packaging may vary. The complete product label takes precedence for directions, other ingredients, and warnings.
Orders and payment
Product purchases are one-time purchases unless you separately choose Verdant Club. Payment is handled through an external payment provider under its applicable terms. This website has no cart and does not collect payment details. A button with no active ordering link cannot take payment. An order is accepted when we confirm it; a payment receipt alone does not guarantee acceptance. If we cannot accept an order after payment, we will refund it promptly.
We may decline orders for unavailable stock, suspected fraud, delivery outside the US, or a material pricing error. We will contact you to resolve an error rather than charge a corrected amount without your agreement.
Prices, currency and taxes
Prices are fixed independently in USD, AUD, GBP and EUR. They are not live exchange-rate conversions. The selected currency is shown beside prices and remembered in a cookie. Confirm the currency, total, any applicable sales tax, and billing terms on the payment provider’s page before paying. Your provider may apply its own fees or exchange rates. Future price changes do not alter an already accepted order.
Shipping, returns and refunds
US shipping is free, with a combined processing and delivery estimate of 10–15 business days. Our shipping and returns policy is part of these terms. It explains cancellations, delays, unopened returns within 30 days, defective items, and refunds. Statutory consumer rights remain unaffected.
Verdant Club recurring membership
Club membership is optional and renews monthly until canceled. The selected-currency monthly price is displayed on the Club page and must be confirmed by you before payment. Membership includes one sample pack per paid membership month and free shipping on all orders. Shipping is also free for nonmembers. Samples vary by availability, and delivery is limited to the US.
Cancel anytime by emailing support@verdantlanenaturals.com with “Cancel Verdant Club” and the membership email address. Cancellation takes effect on receipt and stops future renewals; benefits continue for the paid period. No minimum commitment applies. Paid periods are not normally prorated, but duplicate, unauthorized, or post-cancellation renewal charges and benefits we cannot supply will be refunded. We will give at least 30 days’ advance notice of a membership price change so you can cancel before it applies.
Acceptable use and intellectual property
Do not misuse the website, attempt unauthorized access, interfere with its operation, impersonate another person, or use it unlawfully. Site design, text, brand elements, and imagery belong to Verdant Lane Naturals or their respective owners. You may browse and retain information for personal use; commercial reproduction requires permission. Third-party names and marks belong to their owners.
Availability and responsibility
We aim to keep the website accurate and available but cannot promise uninterrupted access or error-free content. We will correct material errors when identified. To the extent allowed by law, we are not responsible for indirect losses arising solely from website outages or events beyond our reasonable control. Nothing here excludes liability for fraud, willful misconduct, personal injury where liability cannot lawfully be excluded, defective products where protected by law, or any non-waivable consumer right.
Disputes and changes
Please email support@verdantlanenaturals.com first so we can try to resolve a concern. These terms do not require arbitration or waive your access to a court or rights available under applicable consumer law. Updated terms will be posted with a new date and apply prospectively; the terms in effect when an order is accepted govern that order.
Contact
Questions about an order, these terms, or membership? Email support@verdantlanenaturals.com. Include your order reference where relevant, but never send payment credentials.